Jun 27, 2018 | Customers, Retail, Workforce Management
The following post has been written by Nikhil Kinikar, Nextenture’s CEO and founder. For almost 20 years, I worked at Reflexis, the worldwide leader in workforce management software. I am proud to have been part of building a world-class solution that helps...
Jun 20, 2018 | Customers, Retail
Nextenture is proud to announce its chosen speaker for Reflexions 2018: Dr. Saravanan Kesavan. He will be speaking about the importance of operations management, effective scheduling and how services like Nextenture’s labor modeling coupled with the Reflexis eco...
May 10, 2018 | Retail, Workforce Management
The following post has been written by Libby Romfh, our Director of Customer Success & Retail Strategy. Even with a great project plan and a fully-aligned corporate team, you can still hit every milestone and then go live in-store and get nothing. The store...
May 3, 2018 | Appointment Booking, Retail, Workforce Management
Retail currently stands at a crossroads. Technology is redefining what many previously took for granted in the customer experience. In the age of Amazon, what can retail do to keep people coming back to stores? According to Forbes, the number one need that customers...
Apr 16, 2018 | Uncategorized
The following post has been written by Sumit Satarkar, Nextenture’s Retail Solutions SME and resident tennis enthusiast. For my whole life, I have only ever been interested in one sport: tennis. One of the biggest sports in the world, its millions of followers...
Apr 2, 2018 | Uncategorized
The following post has been written by Jose Cortez, Nextenture’s Director of Customer Success, LATM. Many colleagues have asked me why sophisticated WFM solutions are necessary in a world in which companies hire highly qualified managers at a premium to run...
Mar 16, 2018 | Uncategorized
The following is a blog post written by our eLearning guru and designer, Deidre Shapiro. Last year, I was at a networking event, in which we were asked,”what’s your passion?” While most people talked about skiing, cars and scrap-booking, I said...
Mar 2, 2018 | Human Capital
In this week of Nextenture blog posts, our office manager Katie Goodwill compares the Nextenture company’s services with her experience as a mother. Being the new employee with Nextenture, I was somewhat caught off guard when asked to write the next blog for the...
Feb 12, 2018 | Human Capital
The following is inspired from an older blog post from CEO Nikhil Kinikar. Across the country, there are thousands of store managers who need to calculate the number of shifts needed to staff their stores. Typically, how they calculate their labor demand is based off...
