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Defining Dollars: Chatting About Training ROI

Posted by on 12:00 pm in Human Capital | 0 comments

Defining Dollars: Chatting About Training ROI

In this week’s post, Ken Cooke, Nextenture’s Product Architect sits down with Dave Crisante, a Training Content Developer who led efforts at some of New York’s most successful healthcare unicorns. We share three things that every educator should keep in mind when discussing training outcomes within a business.   Your customer and your learner are different.   Ken Cooke: We run into this all the time. We, at Nextenture, want to build training that is effective and meaningful for the learner, but we have to contend...

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5 Tips To Meeting the Client

Posted by on 1:18 pm in Human Capital | 0 comments

Meeting clients can sometimes feel like you’re meeting a boss. You can’t avoid them, they give you the scares, but you need to be nice to them. Moreover, your life depends on them! I’m kidding! It doesn’t. Based on my experience dealing with customers face to face in various capacities, I’ve come up with a list of tips for anyone who still feels butterflies in their stomach when it comes to meeting a client! Keep it Simple. Regardless of whether you’re interacting with customers, business stakeholders or anyone in the business world, the key...

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Life at a Startup

Posted by on 4:40 pm in Human Capital | 0 comments

Life at a Startup

No matter where you work, everyone has heard a few things about startups. Having worked in one for a while now, I am here to tell you which of those things are true. The Only Thing That’s Constant Is Change This ancient quote was clearly meant for modern start-ups. I’ve had a few different responsibilities so far, some more different than others. I’ve also had a few different desk locations so far, some better than others. The only constant at a startup is my inability to hit the office dart board with a single dart, but otherwise, I’ve...

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The Island Talks

Posted by on 9:00 am in Human Capital | 0 comments

The Island Talks

As a programmer, I got my chance to go on my first work trip abroad: Anguilla in 1998. I boarded the plane after having enjoyed a satisfactory amount of jealousy on my friend’s faces. After all, it’s not every day that one gets to visit the Caribbean on a six month-work trip! Anguilla was a simple little place. Next to its tiny airport was a restaurant called “The Landing Strip.” There was also an old pump house that had evolved into another restaurant named “The Pump House”. There was even a restaurant run by someone named Jackie, simply...

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An Introduction to Our New Website!

Posted by on 2:26 pm in Human Capital | 0 comments

An Introduction to Our New Website!

Hi – and welcome to Nextenture’s website! My name is Anokh Rao and I handle our company’s digital media channels. If you’re reading this right now, it means that you’re interested enough in our company to check what we’re all about.

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Great Things Have Humble Beginnings

Posted by on 11:58 pm in Human Capital | 0 comments

It had rained cats & dogs through the night. Next day morning I reached work and found out that my workplace, rented basement of someone’s home in India, was flooded with over three feet deep water. Most of the computers and monitors were swimming in it. The water was probably deeper in the night. We all walked into the black murky water, pulled out all the hardware, used a single borrowed blow dryer to dry out each computer and by the end of the next day, got back to work. Many that worked with me then will remember the story and...

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Ms. Navarro of Starbucks

Posted by on 1:26 pm in Human Capital | 0 comments

Recent news in nytimes.com about Ms. Navarro is really an opportunity in disguise for materialistic workforce scheduling specialists like myself. After many a years, the word ‘scheduling software’ has made any kind of headline! I must ignore Ms. Navarro’s plight and capitalize on this, get myself in front of more companies, sell my skill as the super-duper scheduling software expert the world has ever seen. In the interest of making more money I should inform you that Starbucks did not configure their system properly. If...

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Business forecast accuracy – Does it matter?

Posted by on 1:41 am in Sales Forecasting, Workforce Management | 0 comments

Retail store manager needs a forecast of her business to decide number of shifts she needs to staff. Most enterprise workforce scheduling softwares, as a pre-cursor to calculating labor needed in the store, provide a module to forecast sales ($sales, customers etc). Corporate teams configure this module to a great level of detail and expect the store managers to play their part in ensuring accurate business projections. What no one attends to is the relative merit or demerit of an accurate forecast. Accurate forecast is a great thing to have....

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Which Path?

Posted by on 1:12 pm in Change Management, Customers, Human Capital, Project Management | Comments Off on Which Path?

Which Path?

With so many choices to make when implementing Workforce Management software, we put together a simple chart to help you find your...

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No Retail in Top 10?

Posted by on 8:32 pm in Human Capital | Comments Off on No Retail in Top 10?

It is a curious fact that Bureau of labor statistics, CNN Money, Payscale.com and other web sites make no mention of Retail in any of their Top 10 lists. Retail, the largest employment market with over 6.5 million workers covering a wide variety of duties is completely missing from the 10 best, 100 best, 10 most stressful, 10 least stressful, 10 most meaningful, 10 least meaningful and 10 highest paying jobs. It only appears in the 10 least paying jobs in America! You know how these lists are. You read Top 10s on two different sites and you...

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