Choreographed Member Journey
From workshop scheduling to post-session feedback survey, Engage Workshop can help you deliver a flawless experience to your members and service providers alike. Whether your workshops are online, in-person or hybrid, provide the sophistication your service providers need and the simplicity your customers deserve.
Talk to us about the benefits only a true enterprise platform can offer.
Member Engagement Portal
- Keep members informed and engaged with full service portal including attendance history, registrations for upcoming events, waitlists and profile management.
- Fully customizable and responsive UI Templates to build your very own customer journey.
- Use Gamification & Workshop Ratings to further member engagement.
- Promote events
- Auto-suggest events to members based on profile and attendance history.
Power to the Service Provider
- Service Delivery app (Available in iOS and Android) helps location staff manage and execute the actual session with a live view of checkins and other relevant information.
- From automatic checkins to any pre-session questionnaires, Engage Workshop handles routine attendance management letting your Service Providers focus on the service delivery.
- Providers can see their session schedules, swap a session with another provider and even send notes to the attendees.
- Start and End the sessions to generate even more insights into attendance data and optionally capture any post session sales information.
Administering Enterprise Dynamics
Enterprises need to manage workshops and events at multiple locations that are each unique in their own ways. The location capacity, timings, costs, prep times can all vary. Engage Workshops is built ground up to support such enterprise dynamics.
- Setup recurring events
- Manage costs and timings per location or groups
- Manage event promotions
- Auto-assign service providers to events
- Manage staff per location
- Synchronize staff availability with scheduling platforms
- And much more.
See your business like never before
From tracking lost opportunities to identifying company wide trends in customer engagement, Nextenture’s sophisticated analytics engine will help you gain concise, actionable intelligence. Use dozens of pre-built reports or extract data to use in your own analytics tools, its all in the bag!