“Administrator User” means each Customer employee designated by Customer to serve as technical administrator of the SaaS Services on Customer’s behalf. Each Administrator User must complete training and qualification requirements reasonably required by Nextenture.

“Customer Content” means all data and materials provided by Customer to Nextenture for hosting, processing or other use in connection with the SaaS Services, including, without limitation, customer applications, data, and graphics, and all derivatives thereof.

“Documentation” means the user guides, online help, release notes, training materials and other documentation provided or made available by Nextenture to Customer regarding the use or operation of the SaaS Services.

“Maintenance Services” means the support and maintenance services provided by Nextenture to Customer pursuant to this Agreement and Exhibit 2.

“Other Services” means all technical and non-technical services performed or delivered by Nextenture under this Agreement, including, without limitation, implementation services and other professional services, training and education services but excluding the SaaS Services and the Maintenance Services. Other Services will be provided on a time and material basis at such times or during such periods, as may be specified in a Schedule and mutually agreed to by the parties.  All Other Services will be provided on a non-work for hire basis.

“Schedule” is a written document attached to this Agreement under Exhibit 1 or executed separately by Nextenture and Customer for the purpose of purchasing SaaS Services under the terms and conditions of this Agreement.

“Software” means the object code version of any software to which Customer is provided access as part of the Service, including any updates or new versions.

“SaaS Services” refer to Nextenture’s customer and employee integrated platform, hosted by Nextenture, and made available to Customer over a network on a term-use basis.

Subscription Term” shall mean that period specified in a Schedule during which Customer will have on-line access and use of the Software through Nextenture’s SaaS Services.

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