Welcome to Floresight, Nextenture’s new experiential retailing platform.
Retail Articles
Appointment Booking: Retail's Newest Tool
Technology is redefining what many previously took for granted in the customer experience. In the age of Amazon, what can retail do to keep people coming back to stores?
No Retail in Top 10?
It is a curious fact that Bureau of labor statistics, CNN Money, Payscale.com and other web sites make no mention of Retail in any of their Top 10 lists. Retail, the largest employment market with over 6.5 million workers covering a wide variety of duties is...
Role of Seniority
Chris is a 60+ employee of a convenience store chain. Been there a decade. Late night, standing outside his shop, he shares a few thoughts with me over last cigarette of the night. Today, he is quitting his job for another local shop a couple of miles down the road....
Fear of the Unknown
Many a studies have shown that people have a very reliable and tangible preference for traditions. We genuinely prefer to perform a task in a particular way if that's how we have been doing it for a long time. We are convinced that ours is the most efficient way...
Analyzing WFM Analytics
In Seven Habits, Stephen Covey told us to "look at the lens before looking through it". With all the advances in human capital management and related technologies, we are approaching the high noon on workforce management. It's time to trim away any deficiencies in our...