Engage™

One Platform for On-Premise, Virtual & At-Home Customer Appointments

Level LMS™

Continuous-learning Platform to Create & Stream Byte-size Lessons to Targeted Audiences

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Cost-Effective, Crowd-sourced, and Accurate Time Measurements using Your Own Field Staff

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Which Path?

Which Path?

With so many choices to make when implementing Workforce Management software, we put together a simple chart to help you find your way.

On Project Management

On Project Management

"But the earlier manager did report all the extra hours we worked! So why shouldn't I?", the new project manager questioned my decision to report only forty hours to the customer, no matter what the reality is. "Because then, the customer was happy to know that we...

A Multi-course ROI Meal

A Multi-course ROI Meal

The toughest challenge in a WFM implementation is to not lose sight of the big picture. There are just so many moving parts that projects get tangled up in all kinds of routine obstacles. It takes hardly any time for the big picture to fade away and for the day-to-day...

Ms. Navarro of Starbucks

Ms. Navarro of Starbucks

Recent news in nytimes.com about Ms. Navarro is really an opportunity in disguise for materialistic workforce scheduling specialists like myself. After many a years, the word 'scheduling software' has made any kind of headline! I must ignore Ms. Navarro's plight and...

Sense of Belonging

Sense of Belonging

I have been around employee productivity and retention reporting all my career. I can tell you without hesitation that the real productivity and retention are purely a function of emotional & social attachment to the workplace. The sense of belonging brings out a...

Role of Seniority

Role of Seniority

Chris is a 60+ employee of a convenience store chain. Been there a decade. Late night, standing outside his shop, he shares a few thoughts with me over last cigarette of the night. Today, he is quitting his job for another local shop a couple of miles down the road....

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