Coming from a retail background, I’ve worked at the corporate headquarters of two specialty retail clothing brands, overseeing communications and training for store leadership teams. In both roles, the mission was clear: sell by serving. Every customer who walked into...
There are design strategies available to avoid the bookend bloat we discussed in Part 2, it's not inevitable, but a focus on Seat Time alone ignores the under-leveraged benefits of Micro Learning: flexibility and digestibility. The power of Micro Learning isn't...
Over the past 5 years, Micro Learning has come into its own, moving from nascent buzzword to the de facto standard when planning next-gen learning rollouts. But is this trend helping, or hurting? Is Micro Learning delivering on the whiz-bang promise of more learning...