Stock-out annually drains retailers of just under one trillion dollars. How can you avoid stock-out in your stores?
Strategy Articles
Steps of a Successful Implementation
Successful implementations are at the forefront of everything that we do at Nextenture. Here’s how we drive first class solution deployments.
Grab and Go: Retail's Biggest Tool of Personalization
Old-school personalized service is back in fashion. Modern retailers have never-before seen amounts of customer information, due to the advent of next-generation data collection. According to RIS News, 51 percent of retailers named personalization capabilities their...
Management of Appointments
An appointment is usually visualized as a commitment between two or more individuals or groups of people to meet at a specified time on a designated date. This may look like a no-brainer for a friend-meets-friend for coffee scenario but a customer appointment in a...
Appointment Booking Vendor Considerations
Selecting the right Appointment Booking software for your business is like conducting Interviews for an open position – no matter how rigorous selection process you go through, the end results are never guaranteed! Moreover, most vendors have the sales and marketing perfected to present well and make an impression, making the elimination process that much more difficult. So, as a company with multiple business locations, how do you determine which tool is right for you? Hopefully this blog will help.
Effective Staffing & Payroll During COVID-19
Stock-out annually drains retailers of just under one trillion dollars. How can you avoid stock-out in your stores?
Putting the "Retail" Back in Banking: The Value of Greater Customer Engagement
‘Retail’ must be reintroduced in Banking. Investing in ‘Workforce Management’ tools and technologies similar to stores will help Banks ensure availability of skilled staff in branches and optimize their human resources.
Floresight: Delivering Tomorrow's Labor Insights, Today
Welcome to Floresight, Nextenture’s new experiential retailing platform.
Winning The Retail Revolution: Part 2
In this series of posts, John Liebler shares his thoughts on how retailers can evolve and win as the industry changes. John’s perspective comes from his two decades worth of experience working at Signet, starting in full-time sales, becoming a district manager and...
Winning The Retail Revolution: Part 1
In this series of posts, John Liebler shares his thoughts on how retailers can evolve and win as the industry changes. John's perspective comes from his two decades worth of experience working at Signet, starting in full-time sales, becoming a district manager and...
Which Path?
With so many choices to make when implementing Workforce Management software, we put together a simple chart to help you find your way.
Take-it-easy policy
If you are going everywhere, where exactly are you going? If everybody everywhere is talking of productivity, where is the talk taking us? I do think that the more we talk of something, emptier our words get. 'Productivity' is inching in that direction, nowhere. Soon...
No Retail in Top 10?
It is a curious fact that Bureau of labor statistics, CNN Money, Payscale.com and other web sites make no mention of Retail in any of their Top 10 lists. Retail, the largest employment market with over 6.5 million workers covering a wide variety of duties is...
A Multi-course ROI Meal
The toughest challenge in a WFM implementation is to not lose sight of the big picture. There are just so many moving parts that projects get tangled up in all kinds of routine obstacles. It takes hardly any time for the big picture to fade away and for the day-to-day...
Role of Seniority
Chris is a 60+ employee of a convenience store chain. Been there a decade. Late night, standing outside his shop, he shares a few thoughts with me over last cigarette of the night. Today, he is quitting his job for another local shop a couple of miles down the road....
Fear of the Unknown
Many a studies have shown that people have a very reliable and tangible preference for traditions. We genuinely prefer to perform a task in a particular way if that's how we have been doing it for a long time. We are convinced that ours is the most efficient way...