Solutions

Appointments

Keep your promise everytime with Employee Schedule and assets aware booking experience

Events & Workshops

Transform your events and workshops into a streamlined operation

Virtual Queues & Floor Capacity

Track every in-and-out on the floor and make it easy to queue-up when floor is  at capacity, virtually or physically.

Curbside & BOPIS

Deliver with a smile and make “I’m Here” your new identity.

Opportunity List

Smart, rule based matching of sellers on the floor to the customers in the queue.

Enterprise Analytics

Gain deeper insights into your business performance and track lost opportunities with dozens of prebuilt reports.

Industries

Healthcare

Financial Institutions

Retailers

Supermarkets

Dine-In Restaurants

Fitness Clubs

Dealerships

Channels

On-Premise

Virtual

At-Your-Home

Zebra Services

Level LMS™

Engage™

Service Sense™

Nextenture Home

Floresight: Delivering Tomorrow's Labor Insights, Today

December 10, 2018

Strategy

Retailing isn’t the same as it was five years ago. There is a complex path to purchase for most products that involves web, mobile, brick and mortar stores, flyers in the mail, Instagram advertisements, and much more. For retail organizations to keep up, they need to constantly evolve and redefine the customer experience.
According to Willy Kruh, the Global Chair for Consumer Markets at KPMG, “experience per square foot will be the new retail metric to measure success.” 
At Nextenture, we believe that a large part of creating a great customer experience is about having the right technology in place. From customer appointment booking applications to engineered labor standards solutions and visual labor modeling products, proper tools are needed to ensure returning customers, efficient store processes, and optimized labor budgets.
Our Chief Experience Architect, Ken Cooke says, “Technology is evolving from tool to conduit. For retailers and their customers, it drives the mutually shared experience. We’ve built Floresight, a robust experiential retailing platform that allows retailers to achieve new levels of insight, interaction, and connection.”

The Floresight platform’s ease of use accelerates adoption because of its inherent architecture. Its appointment booking, engineered labor standards, and visual labor modeling applications simultaneously stand on their own, integrate into each other and fit into any existing workforce management enterprise, cutting implementation costs and driving faster speed to value. Floresight cohesively optimizes and merges customer choice, store user agency, and operational oversight in one hub.

Archives

Share This

Share this post with your friends!