The secret to growing your branch isn’t just better products — it’s better conversations. Learn how asking the right questions can turn walk-ins into loyal customers.
Nikhil Kinikar Articles
Enhancing Workforce Management with AI: Transforming Branch Analytics with Intelligence and Insight
In the ever-evolving landscape of workforce management, finding clarity amidst the noise is paramount; instead of being consumed by metrics and endless data flows, organizations should foster an environment where insights empower teams rather than stale statistics dictate actions, reminding us that true performance is often hidden beneath surface numbers and requires a nuanced understanding of both context and human behavior to thrive, ultimately transforming our approach from mere oversight to genuine collaboration.
Empowering work choices with NPC
Empower your bank staff and enhance customer experience with our all-in-one platform. Revolutionize your bank operations by consolidating essential functions into one seamless system. Boost efficiency, streamline processes, and make smarter decisions with real-time data integration and AI capabilities. Join leading banks worldwide who have already embraced the future of banking. Take the leap towards operational excellence today!
The Benefits of Effective Locations Management
How crucial is locations management? In this post, content strategist and industry researcher Anokh Rao explores the net gains that come from tracking locations more efficiently.
Perceived Utility: Why Your Enterprise Can't Have Better Designed Software
Ken Cooke, Nextenture’s chief experience architect discusses common pitfalls with the use of technology, and how more functions don’t necessarily mean better design.
Agile Scheduling Trends: The Evolution of Time Studies
How do you ensure consistent labor standards? The answer: through an application that lets you control your time studies the way you want, and saves you countless amounts in operational costs.
Explaining The Nextenture Technology Stack
Integration, Collaboration, and Flexibility are the pillars of a modern cloud platform.
3 Features to Reduce Appointment No-Shows
Stock-out annually drains retailers of just under one trillion dollars. How can you avoid stock-out in your stores?
Nextenture Completes SOC 2 Compliance Certification
Leading provider of productivity solutions and services demonstrates commitment to client security and confidentiality.
TNT Fireworks Leverages Level LMS to Drive Agile Learning and Covid-19 Preparedness
TNT is excited to announce the rollout of Floresight KPI Coach to its 5,500 seasonal stands and tents across the United States. "TNT was already looking into KPI Coach prior to the current Covid-19 situation, as we see computer based learning as an effective way to...
Management of Appointments
An appointment is usually visualized as a commitment between two or more individuals or groups of people to meet at a specified time on a designated date. This may look like a no-brainer for a friend-meets-friend for coffee scenario but a customer appointment in a...
Appointment Booking Vendor Considerations
Selecting the right Appointment Booking software for your business is like conducting Interviews for an open position – no matter how rigorous selection process you go through, the end results are never guaranteed! Moreover, most vendors have the sales and marketing perfected to present well and make an impression, making the elimination process that much more difficult. So, as a company with multiple business locations, how do you determine which tool is right for you? Hopefully this blog will help.
Appointment Booking Is Here To Stay!
In 2020, Retail & Service industries relied heavily on appointments for a very simple objective - Regulate the flow of customers and make everyone feel safe. And it worked. Customers booked appointments, they showed up - if they could, and completed the objectives...
Micro Learning Pitfall #3: You’re Missing Out on The Real Benefits of Micro Learning
There are design strategies available to avoid the bookend bloat we discussed in Part 2, it's not inevitable, but a focus on Seat Time alone ignores the under-leveraged benefits of Micro Learning: flexibility and digestibility. The power of Micro Learning isn't...
Why Micro Learning Fails (and what to do about it) Part I
Over the past 5 years, Micro Learning has come into its own, moving from nascent buzzword to the de facto standard when planning next-gen learning rollouts. But is this trend helping, or hurting? Is Micro Learning delivering on the whiz-bang promise of more learning...
Effective Product Upgrade Strategies
Everyone knows that you have to upgrade at some point, but the conversation often starts with the following question: Is it worth it?
Three Myths of Change Management
It’s been proven time and time again that effective change management brings results that last. What myths exist that prevent others from using change management to secure results?